In-Home Consultation

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  • Best Buy IN-HOME CONSULTATION largeFrontImage
Reviews: 4.4 of 5 (3259 reviews) UPC: 400054806007 account required. Instructions to redeem are usually e-mailed within 1 hr.

Best Buy Price: $0.01
Lowest Price History: $
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Posted by: from BestBuy on
5.0Great suggestions in addition to my main interest.
Advisor was interested in what we wanted. Made suggestions for additional in home security to enhance what we were looking for. We purchased all suggestions, door lock/camera for front door. Small indoor camera to watch pets while out. Love Echo and Alexa is fantastic. Thanks.

Posted by: from BestBuy on 10/13/2019 22:14:21
I was definitely satisfied with what was recommend
Our advisor answered all my questions and was able to get recommendations that fulfilled my vision for my media room. Im almost finished with the room and definitely pleased with the results.

Posted by: from BestBuy on 10/13/2019 12:06:21
I asked a lot of questions. They were able to help
I am a single retired lady that needed help in setting up my WiFi and modem. I also had a new TV to setup. They were very knowledgeable and experienced. They were very patience in helping me with all the questions, for I had a long list for them to answer and fill.

Posted by: from BestBuy on 10/13/2019 11:31:15
Great suggestions!
In home consultant was knowledgable and had great ideas for our home.

Posted by: from BestBuy on 10/13/2019 09:38:57
Excellent service, by knowledgeable and mannerable
The techs arrived on time. They went right to work, knowing exactly how to mount the tv. They showed me the benefits and workings of the set. Upon leaving, they removed the box and all disposable contents. I'm very pleased.

Posted by: from BestBuy on 10/13/2019 09:37:23
Excellent suggestions - ease of purchase at home.
This was the second In-Home Consultation that I have scheduled. Both were very helpful, met my specific needs, and inspired confidence in Best Buy personnel and products. The advisor was friendly, professional and knowledgeable. He had excellent suggestions - very helpful.

Posted by: from BestBuy on 10/13/2019 09:19:10
My advisor made great suggestions & was extremely
We are very pleased or purchased because it performs better than we thought imagined.

Posted by: from BestBuy on 10/12/2019 16:51:35
Cancelled due to miscommunication on their part.
I went into Bestbuy specifically to set up an in home consultation for a wireless printer that wasn't communicating with my desktop AND on how to set up a 2-3 monitor workstation. I explained everything I wanted in detail and an associate set up my appointment. I asked if there was a charge and was told no. I thought that was weird but didn't question it. The associate who was going to come to my home called to verify what he was coming over for and told me he doesn't do things like printer fixes or computer networking. Said it would be done by geek squad and would come with a charge and then asked if I had any TV or sound system setups I needed help or advice with. I said no and he then canceled my appointment that I waited two weeks for and took the day off for. The ticket for his service even laid out what I wanted and he said they set me up wrong. No "I'm sorry here's something for your trouble" or anything. Was terribly upset and I won't even attempt this service ever again.

Posted by: from BestBuy on 10/12/2019 15:27:38
I don't know what happened.
I hate to give one-star comment, but I have no choice. Wherever this is a service, there is and should be a result, whether good or bad, I will give 5-star comment. But here I met with a unfinished case, which wasted my time and your time. I just moved to a new area and there is something needs to be renovated. The built-in refrigerator is not working properly and and since its repairing fee was too high, we decided to change to a free-stand one and also the AV system needs to be connected and something else… Not to say the appointment postponed several times, the gentleman came at last. Everything seems to be good. He suggested the refrigerator would be looking ugly if changed to free stand one, he would go back and check if there was an open box built in. My wife and I were very thankful. So considerate he was. Twenty minutes later, he left. I was thinking he would send me email regarding my case and give suggestion. Yet, up to the moment now (20 days passed), nothing is heard even I pushed him one week late and two weeks later. It seems to be all over and no such in-home consultation ever happened. I was really shocked. I kept thinking what I might have done wrong? The case was too small? You could tell frankly. It’s understandable. Bestbuy is a big famous company. When I go to the store, everybody is smiling and attending to you with patient. I do hope the outside service should keep up with the inside. Reading the comments on line, my case is not the only one. On the first web page of the in home consultation, the wordings : “An expert you can trust” is high above there, But from my case, how can I trust you?

Posted by: from BestBuy on 10/12/2019 12:40:41
Michael fixed everything!!!!!!
Michael straightened out our mess of a thousand wires! Got ALL of our equipment working. He did a great job!

Product Overview
An Expert you can trust

Work closely with a knowledgeable, background-checked Best Buy Advisor.

No project is too big or small. Access deep product knowledge and great ideas.

We know how to use tech to build the right solution, indoors and outdoors.

How your In-Home Consultation works

We come to your home and listen to your needs.

We build a solution with the right tech for your home.

We help with delivery and installation, and make sure it all works.

Together we’ll bring out the best in your home.

TV & Home Theater –
Design an ideal entertainment space. Check out the latest and greatest in TVs, hi-fi audio and much more.

Get ready for plug-and-play quality time with family and friends. Cut the cord on cable and satellite.

Enjoy customized, high-tech sights and sounds. Send music and stream video throughout your home.

Smart Home –
Get in on the technology that pulls it all together. Upgrade your Wi-Fi to streamline connectivity.

Focus on convenience and safety with smart security cameras, locks, garage doors and more.

Transform your living areas with smart devices, interactive lighting and voice-driven efficiency.

Appliances –
Discover the latest tech innovations for your kitchen, living areas, laundry, climate control and more.

Maximize your quality and quantity time with the efficiency, comfort and power you need.

Find your favorite styles, features and finishes. Measure your spaces to get the right-sized appliances.

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Customer Reviews

Product Height340
Product Width500
PublisherBest Buy
Product NameIn-Home Consultation
BrandBest Buy
Price History